Return Policy
Howdy sunshine girls! The struggle is real to maintain costs and keep items within the current season. To do this we set limits on returns. If you have any questions or feel like you're on the edge of being "okay" to return, don't hesitate to contact us.
Clearance
All Clearance Items are FINAL SALE. Any promotional/flash sale items with a discount of 30% off or more cannot be returned and are FINAL SALE. All purchases are final on earrings, seamless bottoms, hair accessories (including hats), socks, and eye-wear. This is for hygienic purposes and there will be no exceptions on these items.
FREE RETURNS for Store Credit
If you are unsure about your purchase, try it on. Don't love it? Return shipping is on us!
All returned items are for STORE CREDIT ONLY, absolutely NO CASH REFUNDS. Items must be received within 30 business days of receiving the order to get a store credit. Anything after that will not be accepted. Anything that smells of smoke, has stains, animal hair, has been washed/worn, or damaged by you will not be taken back. It must be in its original condition.
Once we receive returns they will be processed within 3-6 business days and at this time you will be issued a store credit through your customer account email in the price of the item or items you sent back.
If you are returning shoes, the shoes must be returned in their original box and placed inside an additional protective shipping box. Damage to the shoe box make the shoes ineligible for returns.
Please note that store credits will never expire!
Defective Items
If you believe you have received an item with a defect we must be contacted within 5 business days of the date it was delivered to you in order for you to get a replacement.
Please keep in mind if the item that you purchased is HAND WASH ONLY, DO NOT wash in any type of machine. The delicate cycle or hand wash machines are not always guaranteed; sometimes items tend to shrink or bleed. Hand wash in your sink or tub with a delicate detergent. Please follow washing instructions as we are not responsible for items that are not properly washed.
Please send returns to:
Sunshine Boutique Returns
105C Hwy 641 North
Camden, TN 38320